Professional advice and support for owners/managers of care service providers to guide them through the legal obligations of The Care Standards Act 2000.

Organisations are increasingly ‘outsourcing’, looking for providers who can take responsibilities for time consuming tasks, and so release resources so that they can concentrate on their prime objectives, reducing their costs and releasing employees from time consuming tasks that are distracting them from the core reason of their job.

Our service for Care Providers will ensure confidence when inspectors call, (all inspections are now unannounced), and will ensure that their service MORE than adequately meet the required standards and aim for an excellent inspection report and so achieve any Quality Payments that are available.

New guidelines that the Inspectors from the Commission for Social Care are now following mean that good reports mean fewer or NO visits from CSCI.

AVOCETT works with the relevant staff members, giving professional advice and guidance, identifying any training requirements so that they are aware of their responsibilities, thus ensuring their working practices are excellent at all times.

AVOCETT will monitor services delivery during periods between recruitment drives so that work standards do not drop during management absences and changes.

AVOCETT offers support during recruitment drives.

AVOCETT will complete your annual Quality Self Assessment of your service, which is required by CSCI.  It is a very time consuming task, distracting managers from the day to day service requirements. A professional Quality Assessment will signal to CSCI that your organisation is eager to achieve the standards required and is monitoring its service delivery.

AVOCETT also offers support to prospective service users and their families and will conduct a search for them to find an appropriate care provider that offers a good service and guide them away from poor service providers.